Our platform brings together a range of customer engagement channels under a single platform. It’s modular & you can choose which customer interaction channels you are already building & which are the ones you can take from our suite.
Our platform brings together a range of customer engagement channels under a single platform. It’s modular & you can choose which customer interaction channels you are already building & which are the ones you can take from our suite.
Breeze
Product Objective
We are committed to enhancing the perception of customers, vendors and service consumers at the moment of truth. We aim to help transform the last mile of service experience on multiple fronts. We design the end-to-end flow of enthusiasm across stakeholders like:
– Organization and Customers.
– Organization and Employees.
– Organizations with its Partner Organizations.
Our Product benefits
The Last mile experience. Users care about the last mile.
Removes Complexities of Voice IVR, Provides Customers a single interface to all the channels.
Improved Call Containment, while saving Cost on internal & external contact center budget.
No Call hold time, Enhanced Net Promoter Score & Improved Customer Satisfaction.
The decrease in Average Handle Time, Reduced Agent Burnout
Human resources can focus more on complex cases
24x7x365 days availability allows easy data extraction and analysis to engage with users better
Why Choose Us?
We work with the organizations to provide collaborative solutions to their Business and IT challenges with innovative ideas.
75 +
Years Of Expertise
30 +
Countries Served
100 +
Projects Delivered
Talk to our Experts!
75 +
Years Of Experience
30 +
Countries Served
100 +
Projects Delivered